Construct validation of an instrument to measure patient satisfaction with pharmacy services in Nigerian hospitals

Construct validation of an instrument to measure patient satisfaction with pharmacy services in Nigerian hospitals.

BACKGROUND Patient satisfaction is a multidimensional construct that reflects the type and quality of service provided by healthcare providers, how well it is delivered, and the extent to which the expectations and needs of patients are met. As a performance measure, patient satisfaction has been defined as the personal evaluation of health care services and providers. OBJECTIVE To develop a ...

Adaptation and validation of a questionnaire assessing patient satisfaction with pharmacy services in general hospitals

OBJECTIVE The aim of this study was to cross-culturally adapt the Armando Patient Satisfaction Questionnaire into Arabic and validate its use in the general population. METHODS The translation was conducted based on the principles of the most widely used model in questionnaire translation, namely Brisling's back-translation model. A written authorization allowing translation into Arabic was o...

An instrument assessing patient satisfaction with day care in hospitals

BACKGROUND Patient satisfaction is an important indicator of quality of care in hospitals. Reliable and valid instruments to measure clinical and outpatient satisfaction already exist. Recently hospitals have increasingly provided day care, i.e., admitting patients for one day without an overnight stay. This article describes the adaption of the 'Core questionnaire for the assessment of Patient...

Patient Satisfaction With the Quality of Health Services Provided by Public Hospitals in Rasht, Iran

Patient Experiences with the Preoperative Assessment Clinic (PEPAC): validation of an instrument to measure patient experiences.

BACKGROUND Presently, no comprehensive and validated questionnaire to measure patient experiences of the preoperative assessment clinic (PAC) is available. We developed and validated the Patient Experiences with the Preoperative Assessment Clinic (PEPAC) questionnaire, which can be used for quantitative measurements of patient experiences of the PAC. METHODS We adapted the National Health Ser...